Ranked
#1,889
Worldwide
Ranked
#1,215
US
Lifespan
199.4
Days
 

HP Support Assistant

Published by Hewlett-Packard

HP Support Assistant Publisher's Description

HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s...  Read more

Details

Latest version:4.4.6.3
Location:C:\Program Files\Hewlett-Packard\HP Support Framework\
Install size:14.25 MB (14,944,798 bytes)
About URL:http://www.hp.com
Language:English (United States) (1033)
Uninstall:"C:\Program Files\InstallShield Installation Information\{B60DCA15-56A3-4D2D-8747-22CF7D7B588B}\setup.exe" -runfromtemp -l0x0409 -removeonly

The trust score is the reputation of HP Support Assistant based on a number of factors including malware scans, behvaior, uninstall trends and general user experiences.
Poor Below average Good Excellent

Reasons behind trust score

  • Adds a recurring scheduled task to Windows.
  • Based on a large sample set of user sentiment.
  • Known to be bundled through third-party installers.

Global Reach

Install and Uninstall Trends


HPSF.exe (Main Executable)
Common path:C:\Program Files\Hewlett-Packard\HP Support Framework\HPSF.exe
Behavior:Scheduled Task
MD5:acb856fe8856e8091f5ef0adb6450a55
HPSF_Tasks.exe
Behavior:Scheduled Task
MD5:04d78e1b264136094c667462ad32b6a9
HPSF_Utils.exe
Behavior:Scheduled Task
MD5:8cd5d14b86115ee016346bf59161f76f
HPTuneUp.exe
Behavior:Scheduled Task
Name:HPTuneUp
MD5:3b9aa8a5acddb6de46d272ecd7e340f6
HelpDTICO.dll
Name:HelpDTICO Dynamic Link Library
MD5:a6b9ae0b635278ef750f674cdae3723b
HPSF_Utilities.dll
MD5:f651a2cfc296c590a4e14aead9dbdca0
Hpqpm.dll
Name:Hpqpmdll Dynamic Link Library
MD5:36e2d91ac733c1805a11d63643db93a8
hpupdatecomponent.dll
Name:HP Update Component
MD5:50027f12adadbf0d7d9ad49e58dd3287
HPSFConfigReader.dll
Name:HPSFConfigReader
MD5:fef3b7b9d61c6d50d9bdb7d762415c4c
Configurator.dll
Name:Configurator
MD5:04950cc17e6960a62bbc6659756a5faa
HPSF_Mode.exe
Name:HPSF Mode
MD5:3177ae1bdf02fe044d71c884e3d4abce

Installs by Country

53.4%
3.8%
3.7%
3.3%
3.0%
3.0%
2.6%
1.6%
1.6%
1.5%
1.4%
1.1%
1.1%
1.0%
1.0%
0.9%
0.8%
0.8%
0.8%
0.6%
US
DE
CA
GB
FR
IT
ES
BE
MX
BR
AU
MA
IR
SE
IL
HR
IN
PT
NL
CH

Installs in the United States

Latest Installs



View apps software from Hewlett-Packard



Versions

4.4.6.3 0.68%
4.3.1.2 9.55%
4.2.8.3 4.21%
4.2.6.13 8.35%
4.2.5.3 26.17%
4.1.11.3 50.08%
4.0.9.5 0.98%

Facts

  • HP Support Assistant is developed by Hewlett-Packard.
  • This app is typically bundled by other software installations.
  • The current user reach of this app is about 0.0013% of all PC users, however this reach has declined from a lifetime average of 0.4542%.
  • The typical uninstall rate of this software is about 7.44%.
  • A scheduled task is added to Windows that will execute when a user logs in. The task is named '\Hewlett-Packard\HP Assistant\HP Assistant Restart'.
  • The current version is 4.4.6.3 with 7 known versions. The most widely installed version is 4.1.11.3.
  • About 53.4% of users who have this installed are located in the United States.

Operating Systems

Windows 7 97.06%
Windows 8 1.43%
Windows Vista 1.36%
Windows XP 0.15%

PC Manufacturers

HP 99.17%
Dell 0.23%
ASUS 0.23%
Acer 0.08%
Toshiba 0.08%
Compaq 0.08%
Sahara 0.08%
MSI 0.08%

User Demographics (United States)

SegmentIndex
Gender
Male61
Female39
Age
< 1848
18-2592
26-35165
36-45103
46-6054
60+29
Education
High School147
College107
Post Graduate70
Household Income
$0-50k25
$50-100k76
$100-150k129
$150k+61
 
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