Ranked
#2,490
Worldwide
Ranked
#1,521
US
Lifespan
214.6
Days
 

HP Support Assistant

Published by Hewlett-Packard

HP Support Assistant Publisher's Description

HP Support Assistant helps you maintain your PC and avoid or resolve problems using automated updates and self-help options. One simple menu guides you to expert support should you need it. And it’s...  Read more

Details

Latest version:7.0.39.15
Location:C:\Program Files\Hewlett-Packard\HP Support Framework\
Install size:60.57 MB (63,510,565 bytes)
About URL:http://www.hp.com
Language:English (United States) (1033)
Uninstall:"C:\Program Files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe" -runfromtemp -l0x0409 -removeonly

The trust score is the reputation of HP Support Assistant based on a number of factors including malware scans, behvaior, uninstall trends and general user experiences.
Poor Below average Good Excellent

Reasons behind trust score

  • Adds a recurring scheduled task to Windows.
  • Poorly rated based on user's overall sentiment.
  • Known to be bundled through third-party installers.

Global Reach

Install and Uninstall Trends


HPSF.exe (Main Executable)
Common path:C:\Program Files\Hewlett-Packard\HP Support Framework\HPSF.exe
Behavior:Scheduled Task
MD5:f5e1109cfbde7e3219213177b7b6a9d7
HPSF_Utils.exe
Behavior:Scheduled Task
MD5:6a4f208191826136d5f3588a55ef448f
HPSA_Service.exe
Behavior:Service
MD5:e1c037a7e05fd39e6c1af93ceefdc53a
HPSF_Tasks.exe
Behavior:Scheduled Task
MD5:388b7dedfa633cb9a61b80b57f11cc76
HPTuneUp.exe
Behavior:Scheduled Task
Name:HPTuneUp
MD5:058e6805f18e1d28c5d867b8208c29ef
A-HPSA_Service.exe
Behavior:Service
MD5:13bb1114451c63bfb41ba7daa4d70a29
HelpDTICO.dll
Name:HelpDTICO Dynamic Link Library
MD5:a6b9ae0b635278ef750f674cdae3723b
HPSF_Utilities.dll
MD5:f651a2cfc296c590a4e14aead9dbdca0
Hpqpm.dll
Name:Hpqpmdll Dynamic Link Library
MD5:36e2d91ac733c1805a11d63643db93a8
HP.SupportAssistant.UIController.dll
MD5:4a4c0c81ee6658cf6e0048f21a028905
HPSFConfigReader.dll
Name:HPSFConfigReader
MD5:1f1e52d069f24ef7d6de55bfb2bbc9e9

Installs by Country

59.9%
4.1%
3.9%
3.7%
2.3%
2.3%
1.9%
1.5%
1.5%
1.3%
1.1%
1.1%
1.0%
0.9%
0.8%
0.7%
0.7%
0.7%
0.5%
0.4%
US
CA
DE
GB
BR
FR
IT
AU
ES
MX
SE
NL
JP
IN
CH
MA
AR
DK
SA
CL

Installs in the United States

Latest Installs



View apps software from Hewlett-Packard



Versions

7.0.39.15 44.52%
7.0.33.6 0.21%
7.0.32.44 0.32%
6.1.12.1 40.89%
6.0.5.4 9.05%
6.0.4.1 0.11%
5.2.9.2 2.24%
5.2.3.4 0.32%
5.1.10.7 2.02%
5.1.8.12 0.11%
5.0.14.2 0.21%

Facts

  • HP Support Assistant is developed by Hewlett-Packard.
  • This app is typically bundled by other software installations.
  • The current user reach of this app is about 0.0023% of all PC users, however this reach has declined from a lifetime average of 0.3311%.
  • The typical uninstall rate of this software is about 3.41%.
  • A scheduled task is added to Windows that will execute when a user logs in. The task is named 'Opt-in For HP Support Assistant Quick Start'.
  • The app adds a Windows Service named 'HP Support Assistant Service'.
  • The current version is 7.0.39.15 with 11 known versions. The most widely installed version is 7.0.39.15.
  • About 59.9% of users who have this installed are located in the United States.

Operating Systems

Windows 7 95.52%
Windows 8 3.94%
Windows XP 0.32%
Windows Vista 0.21%

PC Manufacturers

HP 98.72%
Acer 0.53%
Dell 0.21%
Intel 0.21%
Gateway 0.11%
Lenovo 0.11%
Toshiba 0.11%

User Demographics (United States)

SegmentIndex
Gender
Male59
Female41
Age
< 1843
18-2582
26-35147
36-4592
46-6048
60+25
Education
High School138
College98
Post Graduate66
Household Income
$0-50k24
$50-100k71
$100-150k120
$150k+57
 
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