Ranked
#4,851
Worldwide
Ranked
#2,616
US
Lifespan
> 2
Days
 

Dell Support Center

Published by Dell Inc.

Dell Support Center Publisher's Description

Dell Support Center is pre-installed on all Dell Consumer Desktops and Portables and Vostro Desktops and Portables. On Alienware systems, Dell Support Center is known as AlienAutopsy.

Details

Latest version:2.1.08060
Location:C:\Program Files\dell support center\hwdiag\bin
Install size:1.26 MB (1,320,448 bytes)
About URL:http://support.dell.com
Language:English (United States) (1033)
Uninstall:MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}

The trust score is the reputation of Dell Support Center based on a number of factors including malware scans, behvaior, uninstall trends and general user experiences.
Poor Below average Good Excellent

Reasons behind trust score

  • Adds a recurring scheduled task to Windows.
  • Automatically starts up each time any user logs into Windows.

Trend data unavailable until this program becomes quantified in the next few days.

applauncher.exe (Main Executable)
Common path:C:\Program Files\dell support center\hwdiag\bin\applauncher.exe
MD5:81763721467634b046b875789d159866
sprtcmd.exe
Behavior:Startup File (All Users Run)
Publisher:SupportSoft
Name:SupportSoft sprtcmd
MD5:852ab81ede166a0b25046dd7f4cd3ffa
dsca.exe
Behavior:Scheduled Task
MD5:267b3a856e9f4db1cabd4e6db71e07d2
tgctlcm.dll
Behavior:ActiveX Install
Publisher:SupportSoft
Name:tgctlcm Module
MD5:2d60199ebb6ad1c07abc1db5b23ccfde
sprtsvc.exe
Behavior:Service
Publisher:SupportSoft
Name:SupportSoft sprtsvc
MD5:8a246cd0687fccd4d1ac0a632603fcb9
notepad.exe
Behavior:Shell Open Command
Publisher:Microsoft
Name:Notepad
MD5:388b8fbc36a8558587afc90fb23a3b99
sdcnetcheck.dll
Publisher:SupportSoft
Name:sdcnetcheck Module
MD5:6cea425334b7de84c48285be21fdc9bf
tgctlsr.dll
Publisher:SupportSoft
Name:tgctlsr Module
MD5:3d47bbe7eebde7aa1522de27e5722755
tgctlsi.dll
Publisher:SupportSoft
Name:tgctlsi Module
MD5:02a55c34e12be2c86cb18edcf9fdb84a
ssmail.dll
Publisher:SupportSoft
Name:ssmail Module
MD5:4a1966ca35f2566f1d8d645442468c5a
tglib.dll
Publisher:SupportSoft
Name:tglib Module
MD5:e56837dec7566979e40c40fcc7e3aa78

Installs by Country

70.8%
6.3%
3.7%
2.9%
1.8%
1.6%
1.6%
1.3%
1.1%
1.1%
0.8%
0.8%
0.8%
0.5%
0.5%
0.5%
0.5%
0.5%
0.3%
0.3%
US
GB
CA
DE
FR
ES
IR
CO
BR
JP
BE
AU
MX
HK
IN
VE
IE
PL
ZA
BM

Installs in the United States

Latest Installs



View apps software from Dell Inc.



Versions

2.1.08060 47.94%
2.1.08044 5.67%
2.0.07311 15.72%
2.0.07282 5.93%
1.0.07192 19.85%
1.0.07164 0.52%
1.0.07131 4.12%
0.0.5.47 0.26%

Facts

  • Dell Support Center is developed by Dell Inc..
  • The typical uninstall rate of this software is about 2.06%.
  • A startup entry key is added to the all-user's registry which will force the program to run when Windows reboots.
  • The app adds a Windows Service named 'SupportSoft Sprocket Service (dellsupportcenter)' (sprtsvc_dellsupportcenter) (described as: "SupportSoft Sprocket Service").
  • The current version is 2.1.08060 with 8 known versions. The most widely installed version is 2.1.08060.
  • About 70.8% of users who have this installed are located in the United States.

Operating Systems

Windows Vista 78.61%
Windows XP 11.60%
Windows 7 9.28%
Windows 8 0.52%

User Demographics (United States)

SegmentIndex
Gender
Male60
Female40
Age
< 1846
18-2587
26-35156
36-4598
46-6051
60+27
Education
High School102
College144
Post Graduate69
Household Income
$0-50k25
$50-100k74
$100-150k126
$150k+60
 
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