Ranked
#1,489
Worldwide
Ranked
#753
US
Lifespan
> 2
Days
 

Dell Support Center Support Software

Published by Dell Inc.

Dell Support Center Support Software Publisher's Description

Dell Support Center is pre-installed on all Dell Consumer Desktops and Portables and Vostro Desktops and Portables. On Alienware systems, Dell Support Center is known as AlienAutopsy.

Details

Latest version:2.5.09100
Location:C:\Program Files\Dell Support Center\
Install size:1.96 MB (2,051,072 bytes)
About URL:http://support.dell.com
Language:English (United States) (1033)
Uninstall:MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}

The trust score is the reputation of Dell Support Center Support Software based on a number of factors including malware scans, behvaior, uninstall trends and general user experiences.
Poor Below average Good Excellent

Reasons behind trust score

  • Adds a recurring scheduled task to Windows.
  • Automatically starts up each time any user logs into Windows.

Global Reach

Install and Uninstall Trends


sprtsvc.exe (Main Executable)
Common path:C:\Program Files\Dell Support Center\bin\sprtsvc.exe
Behavior:Service
Name:SupportSoft sprtsvc
Description:SupportSoft Agent Service
MD5:d630b6f2e8379b6f10dc16e82a426552
sprtcmd.exe
Behavior:Startup File (All Users Run)
Publisher:SupportSoft
Name:SupportSoft sprtcmd
MD5:cc106c76f4e968ff298e829e32e57def
dsc.exe
Behavior:Scheduled Task
Publisher:SupportSoft
MD5:ee8e76761a4aee5685d92a770a3b4b1f
dsca.exe
Behavior:Scheduled Task
MD5:267b3a856e9f4db1cabd4e6db71e07d2
tgctlcm.dll
Behavior:ActiveX Install
Publisher:SupportSoft
Name:tgctlcm Module
MD5:2d60199ebb6ad1c07abc1db5b23ccfde
bcont.exe
Behavior:Startup File (User Run)
Publisher:SupportSoft
Name:SupportSoft Container
MD5:ac45ce93a426000dc0a5b8bc2491bf92
notepad.exe
Behavior:Shell Open Command
Publisher:Microsoft
Name:Notepad
MD5:388b8fbc36a8558587afc90fb23a3b99
info.exe
Name:info
MD5:b6fee0406a57d65ac8c43c9e6d916f14
sdcnetcheck.dll
Publisher:SupportSoft
Name:sdcnetcheck Module
MD5:b335985f9564dc86722ff91810ea02b1
tgctlsi.dll
Publisher:SupportSoft
Name:tgctlsi Module
MD5:8b92c546976f2b86eaed93be47929a75
sprtctlsec.dll
Publisher:SupportSoft
Name:SupportSoft End Point Security Control
Description:sprtctlsec Module
MD5:ef433e01b3e9a0f2ae69514e1bb3a58a

Installs by Country

68.0%
6.8%
3.9%
3.1%
2.5%
2.5%
2.0%
0.8%
0.6%
0.5%
0.5%
0.4%
0.4%
0.4%
0.4%
0.4%
0.4%
0.4%
0.4%
0.3%
US
GB
DE
CA
IR
IN
AU
NL
JP
CH
HK
FR
ID
IL
IE
AE
BE
NZ
MY
SG

Installs in the United States

Latest Installs



View apps software from Dell Inc.



Versions

2.5.09100 57.78%
2.5.08318 1.54%
2.2.09085 25.63%
2.2.08335 4.18%
2.2.08298 3.83%
2.2.08267 2.80%
2.2.08100 4.23%

Facts

  • Dell Support Center Support Software is developed by Dell Inc..
  • The current user reach of this app is about 0.0008% of all PC users, however this reach has declined from a lifetime average of 0.5963%.
  • The typical uninstall rate of this software is about 2.23%.
  • A startup entry key is added to the all-user's registry which will force the program to run when Windows reboots.
  • The app adds a Windows Service named 'sprtsvc_DellComms'.
  • The current version is 2.5.09100 with 7 known versions. The most widely installed version is 2.5.09100.
  • About 68.0% of users who have this installed are located in the United States.

Operating Systems

Windows 7 61.78%
Windows Vista 32.27%
Windows XP 5.09%
Windows 8 0.86%

PC Manufacturers

Dell 98.97%
HP 0.57%
Alienware 0.11%
ASUS 0.11%
Acer 0.06%
GIGABYTE 0.06%
Lenovo 0.06%
NEC 0.06%

User Demographics (United States)

SegmentIndex
Gender
Male53
Female47
Age
< 1834
18-2565
26-35117
36-4573
46-6038
60+20
Education
High School78
College120
Post Graduate57
Household Income
$0-50k20
$50-100k60
$100-150k102
$150k+49
 
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