Ranked
#7,200
Worldwide
Ranked
#3,398
US
Lifespan
> 2
Days
 

Dell Communications Support Software

Published by Dell Inc.

Dell Communications Support Software Publisher's Description

Uninstall Dell Communication program in “Control Panel-%3EPrograms-%3EPrograms and Features-%3EUninstall or change a program”. Dell Communications pop up window should be closed automatically by...  Read more

Details

Latest version:1.0.09094
Location:C:\Program Files\Dell\DellComms\
Install size:4.17 MB (4,371,492 bytes)
About URL:http://www.dell.com
Language:English (United States) (1033)
Uninstall:MsiExec.exe /X{351DE0AB-7787-4497-9A7A-4AA9E3A4E290}

The trust score is the reputation of Dell Communications Support Software based on a number of factors including malware scans, behvaior, uninstall trends and general user experiences.
Poor Below average Good Excellent

Reasons behind trust score

  • Adds a recurring scheduled task to Windows.
  • Automatically starts up each time any user logs into Windows.

Trend data unavailable until this program becomes quantified in the next few days.

sprtsvc.exe (Main Executable)
Common path:C:\Program Files\Dell\DellComms\bin\sprtsvc.exe
Behavior:Service
Name:SupportSoft sprtsvc
Description:SupportSoft Agent Service
MD5:d630b6f2e8379b6f10dc16e82a426552
sprtcmd.exe
Behavior:Startup File (All Users Run)
Publisher:SupportSoft
Name:SupportSoft sprtcmd
MD5:cc106c76f4e968ff298e829e32e57def
bcont.exe
Behavior:Scheduled Task
Publisher:SupportSoft
Name:Dell Support Center
MD5:ee8e76761a4aee5685d92a770a3b4b1f
sdcnetcheck.dll
Publisher:SupportSoft
Name:sdcnetcheck Module
MD5:b335985f9564dc86722ff91810ea02b1
libeay32.dll
Publisher:SupportSoft
Name:SSL Module based on 0.9.8b
MD5:5c5209b04b1942a534259c2ab7bb1eea
sdcidle.dll
Publisher:SupportSoft
Name:SupportSoft
Description:Idle DLL
MD5:92b7166f3bd5d3f0fb893ac443f89867
sprtevent.dll
Publisher:SupportSoft
Name:SupportSoft sprtevent
MD5:0547af400ae6b4f8646148739e0f24fa
sprtfod.dll
Publisher:SupportSoft
Name:SupportSoft sprtfod
Description:sprtfod
MD5:0ab6629467d8f073b762fca1d416bf2d
sprthook.dll
Publisher:SupportSoft
Name:SupportSoft, Inc. sprthook
Description:sprthook
MD5:6b8877b2b9b44e2f3e7c769ccf7d6fa5
sprtjobmsgs.dll
Publisher:SupportSoft
Name:SupportSoft Scheduler Message DLL
Description:sprtsync
MD5:8134d40a4f2c0ad806133c2350cc2507
sprtmessage.dll
Publisher:SupportSoft
Name:SupportSoft SupportMessage Sprocket
Description:sprtmessage Dynamic Link Library
MD5:1409eb2c3cb92d612e124d52ed766359

Installs by Country

85.0%
2.1%
1.7%
1.3%
1.3%
1.3%
0.9%
0.9%
0.9%
0.9%
0.9%
0.4%
0.4%
0.4%
0.4%
0.4%
0.4%
0.4%
US
IN
AU
BR
ID
MY
MX
PH
PR
IL
CA
UG
DO
PA
LK
VE
BB
IR

Installs in the United States

Latest Installs



View apps software from Dell Inc.



Versions

1.0.09094 89.36%
1.0.09082 4.26%
1.0.08315 4.68%
1.0.08293 1.28%
1.0.08230 0.43%

Facts

  • Dell Communications Support Software is developed by Dell Inc..
  • The typical uninstall rate of this software is about 6.38%.
  • A startup entry key is added to the all-user's registry which will force the program to run when Windows reboots.
  • The app adds a Windows Service named 'SupportSoft Sprocket Service (DellComms)' (sprtsvc_DellComms) (described as: "SupportSoft Sprocket Service (DellComms)").
  • The current version is 1.0.09094 with 5 known versions. The most widely installed version is 1.0.09094.
  • About 85.0% of users who have this installed are located in the United States.

Operating Systems

Windows 7 92.34%
Windows Vista 7.23%
Windows 8 0.43%

User Demographics (United States)

SegmentIndex
Gender
Male56
Female44
Age
< 1839
18-2575
26-35135
36-4584
46-6044
60+23
Education
High School89
College132
Post Graduate63
Household Income
$0-50k22
$50-100k67
$100-150k114
$150k+54
 
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