Ranked
#19,782
Worldwide
Ranked
#9,925
US
Lifespan
> 2
Days
 

Desktop Support Tools

Published by Time Warner Cable

Details

Location:C:\Program Files\Common Files\SupportSoft\bin\
Install size:5.98 MB (6,271,629 bytes)
About URL:http://www.timewarnercable.com/
Uninstall:"C:\Program Files\Common Files\SupportSoft\bin\unins000.exe"

The trust score is the reputation of Desktop Support Tools based on a number of factors including malware scans, behvaior, uninstall trends and general user experiences.
Poor Below average Good Excellent

Reasons behind trust score

  • Adds a recurring scheduled task to Windows.
  • Automatically executes when the user logs into Windows.

Trend data unavailable until this program becomes quantified in the next few days.

ssrc.exe
Behavior:Service
Publisher:SupportSoft
Name:ssrc Module
MD5:42fef84684d217870f3c8813b6f58276
bcont.exe
Behavior:Scheduled Task
Publisher:SupportSoft
Name:Dell Support Center
MD5:ee8e76761a4aee5685d92a770a3b4b1f
tgctlsr.dll
Publisher:SupportSoft
Name:tgctlsr Module
MD5:7656ee0a044252884efe6787ecd01d27
sdcnetcheck.dll
Publisher:SupportSoft
Name:sdcnetcheck Module
MD5:b335985f9564dc86722ff91810ea02b1
sprtctlln.dll
Publisher:SupportSoft
Name:sprtctlln Module
MD5:9f9e8e62b1ba56d1ad21e7055a5f09d6
sprtlisten.exe
Publisher:SupportSoft
Name:sprtlisten Module
MD5:66e3d868845c013b5f39fbdf40b8d921
tgctlcm.dll
Publisher:SupportSoft
Name:tgctlcm Module
MD5:be13abd50e9dcba90e620aa894c4a568
vnchooks.dll
Publisher:SupportSoft
Name:AT&T Research Labs Cambridge - VNCHooks
Description:VNC hooks DLL for Win32
MD5:84e689f423e2afa8dd36e01bd6fc8f45
avmanagerunified.dll
Publisher:OPSWAT
MD5:c9191d1c5b248032563e07b654499bfa
fwmanager.dll
Publisher:OPSWAT
MD5:2ebcfdbca64550e054e18dbc6e05152f
opswatavcommon.dll
Publisher:OPSWAT
MD5:911a3870ba5d1dd145401bfd53654d16

Installs by Country

Installs in the United States

Latest Installs



View apps software from Time Warner Cable



Facts

  • Desktop Support Tools is developed by Time Warner Cable.
  • The current user reach of this app is about 0.0002% of all PC users, however this reach has declined from a lifetime average of 0.0126%.
  • The typical uninstall rate of this software is about 5.56%.
  • A startup entry is added to the user's registry which will force the program to run when Windows reboots and the user logs in.
  • The app adds a Windows Service named 'SupportSoft RemoteAssist'.

Operating Systems

Windows 7 69.44%
Windows Vista 13.89%
Windows XP 8.33%
Windows 8 8.33%

PC Manufacturers

HP 32.35%
Dell 29.41%
Acer 17.65%
Intel 5.88%
Lenovo 5.88%
Toshiba 5.88%
GIGABYTE 2.94%
 
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